Book Santos
🏠 Welcome to apartment 2103!
Please check below for some important information about your stay:
📌 Accommodation Rules
• Quiet hours start at 10:00 PM
• No smoking inside the apartment, on the balcony, or in common areas
• Do not hang clothes or towels over the railing
• Candles or incense are not allowed
• No visitors are allowed
• The apartment accepts small and medium-sized dogs up to 15kg (33 lbs). Please check the pet fee.
• In case of damage, please notify Book Santos immediately
• Failure to comply may result in a fine from R$300 to R$500, in addition to repair costs
🏊♂️ Use of the Pool and Common Areas
• Only while wearing swimwear
• No drinks, loud music, or improper use
• Use the service elevator if you are wet
🚗 Garage
• 1 rotating parking space per apartment
• Suggested: 2nd or 3rd floor
• Park centered, respecting the markings
🚲 Bicycle
• The apartment’s Bike Rack is located in the basement.
🔌 General Information
• To use the elevators, take one of the three elevators on the right, which serve from the 21st to the 37th floor. Get off on the 21st floor. On your right, you’ll find apartment 2103.
• Voltage: 220V
• Bedroom TV: has a Firestick. It does not include open channels, but you can watch channels through the Firestick, which turns it into a Smart TV.
• Living room TV: Smart TV
• Piped gas: Make sure it is turned on. The valve is located between the stove and the laundry sink.
• Blinds: Please handle them carefully. They are delicate and should be operated without forcing.
• Air conditioner: close the windows before using it.
• Balcony lights: controlled by switches near the sofa in the living room and next to the bed in the suite, by the balcony access.
• The ironing board, iron, and clothesline are stored in the pantry near the kitchen and service area.
• When leaving: Close the windows, turn off the air conditioning, lights, and TV, and lock the door.
🧹 Basic Cleaning (Condo Courtesy)
• Mondays, Wednesdays, and Fridays (except holidays), between 8:00 AM and 4:20 PM. There is no extra cost for accepting the Basic Cleaning.
• Includes sweeping, bathroom cleaning (sink, toilet sanitization, and floor mopping), trash removal, and bed arrangement (if there are clothes or items on the bed, this service will not be performed).
• Balcony washing on Fridays (balconies must be clear; otherwise, the service will not be performed).
• Indicate with the door hanger sign. If the sign is missing and guests are absent, cleaning will be performed.
• Does not include towel replacement.
🗑️ Waste Bin
• Dispose of trash in the collectors next to the mailboxes in the hallway.
📞 Useful Extensions
Front Desk 1 – 91
Front Desk 2 – 94
Reception – 92
Administration – 41
Lounge Café – 47